Shipping and return

PAYMENT

Orders are accepted on full payment only. Payments are processed by Fondy payment system, which guarantees security and anonymity of your banking data. We accept Visa and Mastercard. Upon payment you will receive an email confirmation of your payment.

DELIVERY

Delivery across Ukraine is carried out by Nova Poshta service. Delivery time - 1-2 working days. Shipment is made within 48 hours of purchase. Shipments are not performed on Sundays and state holidays. Upon sending the goods you will receive a TTN number to track the parcel. Shipping across Ukraine is free.

International shipping

International shipping is carried out by EMS. Delivery time 7-10 working days. (For some countries the delivery time may take longer.) Shipment is made within 2-3 working days from the date of receipt of payment. Shipments are not made on Sundays and state holidays. Shipping costs are included into the payment bill. You will receive a parcel tracking number to the email address specified when placing the order.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. PODYH is not responsible for these charges if they are applied and are your responsibility as the customer.

EXCHANGE AND RETURN

Exchange and return of goods of proper condition is performed within 14 calendar days from the date of receipt of the order.

Exchange and return of goods is possible only if the goods were not in use (including photos and videos sessions), preserved its original appearance, tags and packaging.

Return is made by any convenient courier service at your expense. Products that do not comply with these rules are not accepted for return, such products will be sent back at the expense of the buyer.