Shipping and return
Orders are accepted on full payment only. Payments are processed by Fondy payment system, which guarantees security and anonymity of your banking data. We accept Visa and Mastercard. Upon payment you will receive an email confirmation of your payment.
Delivery across Ukraine is carried out by Nova Poshta service. Delivery time - 1-2 working days. Shipment is made within 48 hours of purchase. Shipments are not performed on Sundays and state holidays. Upon sending the goods you will receive a TTN number to track the parcel. Shipping across Ukraine is free.
International shipping is carried out by DHL Express. Delivery time 3-5 working days. (For some countries the delivery time may take longer.) Shipment is made within 2-3 working days from the date of receipt of payment. Shipments are not made on Sundays and state holidays. Shipping cost is fixed EUR 45 to European countries and USD 60 to the USA. Shipping costs are included into the payment bill. Upon sending the goods you will receive a tracking number.
EXCHANGE AND RETURN
Exchange and return of goods of proper condition is performed within 14 calendar days from the date of receipt of the order.
Exchange and return of goods is possible only if the goods were not in use (including photos and videos sessions), preserved its original appearance, tags and packaging.
Return within Ukraine is made by Nova Poshta postal service at PODYH expence and by any convenient international courier service at your expense, given that the parcel must have been delivered within 14 days. Products that do not comply with these rules are not accepted for return, such products will be sent back at the expense of the buyer.